Quick fixes 19 – How to correct wrongly reconciled items on Xero

1. Find the Incorrect Transaction – Go to your bank statement and locate the wrongly reconciled transaction.
2. Undo the Reconciliation – Click on the transaction, then select“Remove and Redo” on the right-hand side. Don’t worry, the bank line will stay.
3. Reconcile Again – Go back to the Reconcile tab, find the transaction, and match it to the correct supplier, customer, or account.
4. Fix a Payment from the Wrong Account – If a payment was made from the wrong account, go to Sales or Purchases, find the paid invoice, click on the payment, then choose “Remove and Redo.”
5. Re-enter and Reconcile – Add the correct payment details (date, amount, bank account), then reconcile the invoice again.

I hope you found this tutorial helpful! You can watch a video tutorial below.

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